Warranty Terms and Conditions

"+2 Shades or Your Money Back" Guarantee

At Oralogy, our mission is simple: to help you achieve a whiter smile, naturally and without compromise. That's why we've created a clear, risk-free guarantee: +2 shades or your money back.


Visible Results… or No Risk

We are confident that our whitening strips make a visible difference. If this is not your experience, you have 30 days from the receipt of your order to request a full refund. No stress. No unnecessary discussion.


How does it work?

The guarantee applies if you have:

✔ Followed the recommended usage protocol (see included instructions)
✔ Used the entire kit provided
✔
Avoided combining with other whitening treatments during the course of treatment

That's it. No hidden conditions.


Proof to Provide

To validate your request, we simply ask for:

✔ 2 photos: one before use, one after — same lighting whenever possible
✔ 1 photo with the strips applied, to confirm correct application
✔
A sworn statement confirming that the protocol has been followed

Quick to send, processing guaranteed within 5 to 10 business days.


Why these conditions?

Not to complicate. To protect serious customers. These elements allow us to guarantee a fair experience for everyone — and to prevent abuses that would drive up prices for you.


Making a request

Contact us at: garantie@oralogy.co Your refund will be processed within 5 to 10 business days once the request is validated.


In summary

✔ You test risk-free
✔ You get a visible result
✔ Or you get a full refund

You have nothing to lose — except your yellow teeth.