Warranty Terms and Conditions
"+2 Shades or Your Money Back" Guarantee
At Oralogy, our mission is simple: to help you achieve a whiter smile, naturally and without compromise. That's why we've created a clear, risk-free guarantee: +2 shades or your money back.
Visible Results… or No Risk
We are confident that our whitening strips make a visible difference. If this is not your experience, you have 30 days from the receipt of your order to request a full refund. No stress. No unnecessary discussion.
How does it work?
The guarantee applies if you have:
✔ Followed the recommended usage protocol (see included instructions)
✔ Used the entire kit provided
✔ Avoided combining with other whitening treatments during the course of treatment
That's it. No hidden conditions.
Proof to Provide
To validate your request, we simply ask for:
✔ 2 photos: one before use, one after — same lighting whenever possible
✔ 1 photo with the strips applied, to confirm correct application
✔ A sworn statement confirming that the protocol has been followed
Quick to send, processing guaranteed within 5 to 10 business days.
Why these conditions?
Not to complicate. To protect serious customers. These elements allow us to guarantee a fair experience for everyone — and to prevent abuses that would drive up prices for you.
Making a request
Contact us at: garantie@oralogy.co Your refund will be processed within 5 to 10 business days once the request is validated.
In summary
✔ You test risk-free
✔ You get a visible result
✔ Or you get a full refund
You have nothing to lose — except your yellow teeth.